Community Watch

Last updated 12/5/2020

Home Watch in Preston Brook exists to help improve the well-being and safety of the residents of the parish.

We try to ensure that you are kept up to date with all the scams and crimes being committed in the area so that you are more aware, so that it is less likely to happen to you.

Whilst Preston Brook is a relatively safe place to live, we believe that being more aware can help protect. In that vein, if you have an incident, even if nothing is stolen, please tell both the Police about it. That way the Police can see if there is a pattern to the crime and possibly spend longer in our Parish and Mike can alert us all via this website.

If you have issues that you believe we could help with, please contact us or if you would like more information.

Preston Brook Resident advice
The advice given by one of our local PCSOs included:-

Ensure that the windows and doors of your property are securely locked.
Do not leave your garage open and unattended
Car keys should not be left in view or where they can be hooked through the letter box (modern cars are very difficult to steal without the key)
Ensure that cars are left locked ( in 2015 we had several items stolen from vehicles which had been left unlocked overnight)
Do not leave visible what could be taken as valuable items (e.g. leaving a tempting M&S bag, even if you are reusing it, on show is not worth getting your car window broken.)
If you have an alarm use it.

Remember in an emergency phone 999

For non emergency calls or to leave a message for your PCSO use 101.

If you or somebody you know has been caught out by a scam please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.

If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06 for advice.
Could You Be Scammed? – why not take our test to find out, click here

Help us keep your home secure by following our 10 Top Tips: 1.Don't leave your keys or ID documents within easy reach of doors, letterboxes or windows. 2.Close and lock all doors and windows. If you have multi-locking door handles, lift the handle, lock it with the key and remove it - LIFT - LOCK - REMOVE. Put the key in a safe place out of sight in case of fire. 3.Lock garages and sheds so garden tools and ladders can’t be used to break into your home. 4.Keep side gates locked and wheelie bins stored behind them. 5.Use timer switches linked to lights and a radio so it appears that someone is at home. 6.Invest in a safe for valuables and sentimental items and securely fix it to a solid surface. 7.Install a visible intruder alarm system - burglars don't want to be seen or heard. 8.Install low level 'dusk till dawn' lighting to increase visibility and deter burglars. 9.Keep side and rear boundaries high to restrict access and front boundaries low to remove hiding places. 10.Photograph and mark valuables and sentimental items with your postcode and house number/name. Register items with serial numbers at: www. immobilise.com BONUS TIP! - Please think about how you dispose of new items in your home

Immobilise
Immobilise is the world's largest free register of possession ownership details. These details are searchable by all UK Police Forces and form a very effective tool in helping to identify and return recovered, lost or stolen personal property to its rightful owner. These details are held on a secure system that is approved to Government standards. Can I register my mobile phone? –Yes, you will need to create an account that you have total control over. You will need the IMEI number, make and model of your phone. You can enter other property on your account and will need descriptions, serial numbers and photographs of your prized possessions. How do I get the IMEI number of my phone? - The IMEI is usually found printed inside the battery compartment of the handset, except on iPhones where it is located on a pull-out tray. It can also be displayed on the screen of the phone by entering *#06# into the keypad. If your phone is new, the IMEI should also be labelled on the side of the box. Your network provider can also provide you with your IMEI. What happens when my phone is registered? - Should your phone be lost or stolen, and Police recover it, they can quickly establish who the real owner is and restore the property. Can I highlight my phone as stolen on my account? - Yes, Immobilise has a feature for the owner of a phone to instantly update the status on their account as lost or stolen. It is still essential that you report it to your network and police if stolen. Please visit the immobilise website to register your items by clicking this hyperlink https://www.immobilise.com/

Cheshire Alert
I realise that I have sent all members this update via Cheshire police alert, however I am asking that you recommend the Alert service to all of your friends, family and colleagues. They can either sign up themselves or ask any PCSO or police officer including myself to sign them up. This way police officers and I can contact a great number of people with any important updates or alerts. (Including the monthly newsletter) Sign up at… https://www.cheshirepolicealert.co.uk/ Or if they prefer, you can call 101 and ask that an officer signs them up! Easy! ‘Cheshire Police Alert is the community messaging system brought to you by Cheshire Constabulary and servicing the whole of Cheshire. By registering with Cheshire Police Alert, you receive news and appeals, local crime information and crime prevention advice - direct to you as an e-mail, mobile text or voice message. Registering with this site is completely free, and not only allows you to receive messages about your local area, but also allows you to feed back information to your local policing teams to help them better police your neighbourhood’

The ‘Little Book of BIG Scams’ has arrived in Cheshire, providing all the information you need to help minimise the chances of becoming a victim of fraud.

The booklet provides a comprehensive guide on fraud prevention, explaining some of the most common scams in existence and providing essential advice on how to reduce the chances of being scammed.

Detective Sergeant Ian Robinson, from the Economic Crime Unit, said: “Fraudsters have many ways of seeking to gain our confidence; they are manipulative, imaginative and creative when convincing us to part from our savings.

“Anyone could become a victim of fraud and the effects on victims can be devastating, but by spending time reading this booklet now you could save yourself or somebody close to you, a lot of money and heartache in the future.”

The ‘Little Book of Big Scams’ was originally launched by the Metropolitan Police in 2012, and following its success it has now been adopted by Cheshire Police.

The52-page booklet is designed to raise awareness of the varied techniques which are being used by fraudsters across the country to part innocent members of the public with their cash. The guide includes advice on a wide range of scams, including identity theft, door-to-door scams, online fraud and banking scams.

Cheshire Police and Crime Commissioner David Keane said: “This booklet is packed with all the latest information on fraud prevention and provides essential tips on how to minimise the chances of becoming a victim of fraud.

“I’d encourage all residents to take some time to have a read through this publication and learn some of the easy steps that you can take to help protect yourself and others.”

The ‘Little Book of Big Scams’ can be downloaded from the Cheshire Police website at: https://cheshire.police.uk/advice-and-support/fraud-and-scams/the-little-book-of-big-scams.
April 2020.
iCAN Warning: Online Socialising and Games. It is understandable that residents are turning to the internet to socialise during the current restrictions in place due to Coronavirus. Halton Trading Standards are concerned that games on social media such as Facebook are been used to extract personal data from residents. Games and dating websites etc, which allow you to get to know someone better by you answering questions, may have a more sinister side. Questions such as:
1.What was the make of your first car?

What is your pet’s name?
What was your favourite teacher’s name?The answers to these questions are often the same answers you provide to access your online bank and government websites.
Be careful what information you give out online.

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Doorstep Mattress Sellers Operating In Halton
Unfortunately, we have received information that mattresses are being sold out of a white van in the Borough. Legitimate traders do not sell mattresses out of the back of vans during a global pandemic! Do not buy these mattresses; protect yourself and your family from the potential spreading of Coronavirus. It is highly likely that these mattresses are poor quality and do not meeting the required flammability standards set under UK law.
There are currently restrictions on businesses selling products due to the Coronavirus. These restrictions are in place to protect the public and prevent the spread of the Coronavirus.
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Co-op recalls Sliced Pepperoni because of contamination with E. coli
Co-op is recalling Co-op Sliced Pepperoni because E. coli O157 has been found in the product.
Product details
Co-op Sliced Pepperoni
Pack size: 70g
Use by: 19 May 2020
If you have bought the above product, do not eat it. Instead contact 0800 0686 727 or customer.careline@coop.co.uk to arrange a refund. If customers are making an essential trip to the store from where it was bought, they can return the item in-store for a full refund.

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN information: New 24/7 crisis line to support people’s mental health
People living in Halton who are experiencing a mental health crisis can now access mental health support via a new 24/7 dedicated mental health crisis line: 01925 275 309.
North West Boroughs Healthcare NHS Foundation Trust has launched the crisis line to provide support 24 hours a day, seven days a week to people of all ages, including children and young people, who need urgent mental health support.
Callers will be able to speak with dedicated mental health professionals who will work with callers to develop a plan and help them to access the support they need.
You are asked no not call NHS111 because you may have to wait longer for help and will be redirected to this local service.
Please note, A&E and 999 are not the best places to get help for the majority of mental health problems – call the crisis line to be directed to the best local service to support you.
You should still call 999 or go to A&E if you have a life-threatening emergency requiring immediate mental or physical health assistance.
For non-urgent help and general wellbeing advice, North West Boroughs Healthcare’s website contains information and links to resources to support people with anxiety, low-mood, and worries relating to the current Covid-19 pandemic.
More information about the new helpline can be found at here

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN information: Halton Borough Council’s Covid-19 Hotline 0151 907 8363
The council is working with Halton and St Helens Voluntary and Community Action to coordinate support to help to the most vulnerable members of our community and those who need help during the coronavirus (COVID-19) outbreak.
Those in our community who have to self-isolate can find doing the basics like shopping and getting prescriptions problematic. Whilst Trading Standards would always recommend that anyone who is self-isolating seeks help from their existing network, people they already know and trust, we realise this will not always be possible for everyone.
If you need help, you can phone the Council’s new Hotline number: 0151 907 8363.
Because of the changes we have all had to make, some of us will feel lonely and we may feel concerned about the future. This normal and natural response is what scammers will exploit, to take your money or trick you into providing your personal information.
So that we can all stay as safe and well as possible and genuine volunteers can be easily identified, Trading Standards are encouraging all those who want to help people beyond their family, friends and immediate neighbours, to register with Halton and St Helens Voluntary Action. Volunteers will be matched to those needing support. When a volunteer is connected with an individual who needs help, both parties will be given a password that only the resident and volunteer will know. Halton Borough Council and Halton and St Helens Voluntary Action are working together to make sure that residents get the help they need, safely.
There may be genuine volunteers who do not know about this scheme or do not want to register, but who still want to offer support beyond their existing network. Halton Trading Standards is therefore offering a new service.
If you have been contacted by someone that you don’t know with an offer of help, Trading Standards will make contact with the volunteer and ask them to provide their full name and address and this will be checked against the electoral roll. All information given to Trading Standards relating to volunteers will be treated in the strictest confidence. We will never pass the details of the volunteer to the resident and we will never pass the resident’s details to the volunteer. If you want to make an enquiry about somebody who has offered help, please call Anthony on 0151 511 8477.
If you are a volunteer and you receive a call from Trading Standards, please don’t be offended: your offer of help is very much appreciated and your support vital, but please understand that we know scammers are already exploiting the situation and so we need to make this check to protect those who are in most need of help.
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN information: Help available from Citizens Advice Halton
Our friends at Citizens Advice Halton are providing telephone support on a range of Covid-19 related issues. Please see their newsletter for more information:
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Information: NHS asks people to share their coronavirus symptoms to help others
A new Coronavirus Status Checker that will help the NHS coordinate its response and build up additional data on the COVID-19 outbreak has been launched this weekend by Health and Social Care Secretary Matt Hancock.
People with potential coronavirus symptoms are now being asked to complete the status checker and answer a short series of questions which will tell the NHS about their experience.
It is open to anyone in the UK to use on the NHS website and in its initial phase the NHS is particularly keen for anyone who thinks they may be displaying potential coronavirus symptoms, no matter how mild, to complete it. Please see link below:
https://www.nhs.uk/coronavirus-status-checker
The information gathered will help the NHS to plan its response to the outbreak, indicating when and where more resources like oxygen, ventilators and additional staff might be needed and will provide valuable insight into the development and progression
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Recall: Lidl recalls Alesto Raw Fruit & Nut Bar Cacao & Orange Variant because of undeclared sulphur dioxide
Lidl is recalling Alesto Raw Fruit & Nut Bar Cacao & Orange Variant because it contains sulphur dioxide which is not mentioned on the label. This means the product is a possible health risk for anyone with a sensitivity to sulphur dioxide and/or sulphites.
Product details
Alesto Raw Fruit & Nut Bar Cacao & Orange
Pack size: 35g
Best before end date: October 2020
Allergens: Sulphur dioxide and/or sulphites
If you have bought the above product and have a sensitivity to sulphur dioxide and/or sulphites, do not eat it. If customers are making an essential trip to a Lidl store, they can return the item in-store, with or without a receipt. Alternatively, customers can email customer.services@lidl.co.uk with a photo of the affected item and the best before date to claim a refund.

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Coronavirus Voucher Scam
Halton Trading Standards wants to advise its residents about an online voucher scam designed to take advantage of people’s desperation during the pandemic quarantine.
The voucher scam is themed around the pandemic quarantine. The scammers make an email in the branding of popular supermarket chains and inform the recipient that they have received a money-off voucher to assist with purchases during the quarantine.
The email then directs the recipient to click a link so that they may claim the coupon. Rather than being a kind offer from some of Britain’s most popular chains, it is a fraudulent email, which aims to steal the credit card details of the recipient.
Residents should be wary of clicking links and/or inputting their card details into unsolicited emails and associated websites. If an offer sounds too good to be true, then it probably is.
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Council Tax Reduction Scam
Halton Residents need to be aware of an email scam currently circulating regarding Council tax reductions. The email claims it is from the UK Government, it is not, it is a scam.
The email states you are due hundreds of pound in a rebate and they will transfer the money to your credit or debit card. The email goes on to further state you just need to click a link in the email to begin the process.
This is a blatant attempt to try and get your debit/credit card details and also have you access a website (via the link) which could be harmful to your computer.
Simply delete this email, stay safe.
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Increase in Coronavirus Scams
Halton Trading Standards has seen a steady increase in the number of Coronavirus scams circulating as Government measures and peoples behaviour changes. Action Fraud has reported an increase of 18-fold last month to scams been reported to them.
Although we have not currently had reports in the Borough, it is important to note that sadly, scams are taking place against the most vulnerable in other parts of the country and Halton residents should be aware of such scams.
The Financial Conduct Authority has issued a warning over a surge in the number of coronavirus-related scams, urging people not to respond to unsolicited phone calls and emails.
The Local Government Association (LGA) has warned that criminals are approaching people’s homes, offering shopping services in return for cash upfront or card and pin details. Cllr Simon Blackburn, Chairman of the LGA’s Stronger & Safer Communities Board said: “It’s important that victims do not suffer in silence or feel embarrassed.”
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Netflix scam takes advantage of Coronavirus lockdown
Halton Trading Standards wants to make residents aware of a current Netflix scam. The coronavirus pandemic lockdown has led to a surge in viewership of online video streaming services. With millions of more people staying at home, Netflix has seen a rise of 32% in paid subscriptions since mid-March according to billing platform Recurly. The radical shift in consumer activity has led to scammers attempting to take advantage of the situation.
The Chartered Trading Standards Institute (CTSI) has received evidence of bogus emails in Netflix branding which asks recipients to update their payment details. The email advises the recipient to click a link, which leads to a fake payment page which takes the credit card details of the target.
CTSI Lead Officer, Katherine Hart, said: "These types of scams are not new, but they're increasing in prevalence since the pandemic lockdown began. Scammers react to the changing behaviours of the general public, and I am especially concerned about Netflix branded emails because of the rising popularity of the service.
"These scams will not be limited to a single company, and the public should also be aware of similar emails designed with competitor brandings such as Amazon Prime Video, Britbox, Disney+ and others.
"The public should not click any of the links contained in these emails and report bogus emails to Action Fraud and the company the scam message is using as cover.
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: PayPal Email Scam
Although Halton Trading Standards has seen a huge increase in Coronavirus related scams over the past month, other non-Coronavirus scams are still been generated by fraudsters. We have received information, which we believe is a PayPal email scam. The email states how it wants the recipient to change their PayPal password and security questions due to security reasons and asks them to log into PayPal through a link in the email.
This is a scam, do not click on any links within emails such as this. Instead, if you need to check your account go directly to the website to log into your account.

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Rogue Traders Operating In Halton
Rogue traders are operating in Halton Borough today. They are cold calling by knocking on peoples doors asking residents if they want work done on their houses and gardens. Do not answer the door; there is the risk you will get ripped off and also the risk of catching Coronavirus.
There is nothing wrong with not answering the door in the current circumstances. Protect yourself and your loved ones.
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Scam Coronavirus Phone Calls
Halton Trading Standards have been made aware of residents receiving scam phone calls about the Coronavirus. The caller states you should stay in your home and then says they are going to send you two masks, hand gels and gloves. The caller then asks for your address and your bank details, as there is a charge of £29! This is a scam, never give out your bank details or address to someone who has cold called you.
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Scam phone call claiming to be from the NHS
A resident of a neighbouring town received a call yesterday claiming to be from the National Health Service in relation to her being on the vulnerable list. The caller said that they needed details of her bank account just in case she needed anyone to go shopping for her.
This is a scam call. You will never be asked for your bank details by any health provider who contacts you to advise that you are either in the group that needs to be shielded or the high risk group.
If you need support with shopping or medication delivery, and don't have friends or family that can help, phone the Council's Hotline number 0151 907 8363.
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Sextortion Scams on the Increase Across Cheshire
We have been notified by our Partners at Cheshire Constabulary's Cyber Crime Team that Sextortion Scams are on the rise across Cheshire. Halton Trading Standards wants to make residents aware of the issue and report emails threatening to blackmail recipients.
The emails will claim to have caught the reader accessing adult websites and demand a ransom (usually by bank transfer or in Bitcoin) in order to keep the information to themselves. These types of 'phishing' attacks are made more believable because they provide technical details about how this was achieved, and can sometimes also include the individual’s password.
Phishing attacks are designed to play on people’s emotions and pressure them into ‘taking the bait’ and paying the ransom. What to do if you receive such an email:
• Do not engage with the fraudster - delete the email and report it to Action Fraud: https://www.actionfraud.police.uk/report-phishing
• Do not be tempted to pay the ransom, doing so will likely encourage more scams.
• Do not worry if the email includes your password; in all likelihood this has been obtained from historic breaches of personal data. You can check if your account has been compromised and get future notifications by visiting: https://haveibeenpwned.com/
• If the email includes a password you still use then change it immediately.
• If you have been the victim of a sextortion scam and have paid the ransom, then report it to Cheshire Police by calling 101.
For more advice and information about staying secure online, visit the National Cyber Security Centre website: https://www.ncsc.gov.uk/section/information-for/individuals-families#section_3
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

    📷 shared Cheshire Police Rural Crime Team's photo.
This photo shows dumped rubbish by people being paid to take peoples unwanted items to the council tips.
Currently all council tips are closed due to the virus 19.
You have to wait until the tips are open before paying anyone to remove your unwanted items.

March 2020.
Action Fraud Have Issued A Warning Following the Increase In Coronavirus-Related Frauds
Recently the National Fraud Intelligence Bureau (NFIB) reported a new trend in fraud related to Coronavirus, or COVID-19.

Updated figures show there have been 105 reports to Action Fraud since 1 February 2020, with total losses reaching nearly £970,000.

The majority of reports are related to online shopping scams where people have ordered protective face masks, hand sanitiser, and other products, which have never arrived.

Other frauds being reported include ticket fraud, romance fraud, charity fraud and lender loan fraud.

Beware of phishing emails -

Action Fraud have received over 200 reports of coronavirus-themed phishing emails. These attempt to trick people into opening malicious attachments which could lead to fraudsters stealing people’s personal information, email logins and passwords, and banking details.

Some of the tactics being used in phishing emails include:

• Fraudsters purporting to be from a research group that mimic the Centre for Disease Control and Prevention (CDC) and World Health Organisation (WHO). They claim to provide the victim with a list of active infections in their area but to access this information the victim needs to either: click on a link which redirects them to a credential-stealing page; or make a donation of support in the form of a payment into a Bitcoin account.

• Fraudsters providing articles about the virus outbreak with a link to a fake company website where victims are encouraged to click to subscribe to a daily newsletter for further updates.

• Fraudsters sending investment scheme and trading advice encouraging people to take advantage of the coronavirus downturn.

• Fraudsters purporting to be from HMRC offering a tax refund and directing victims to a fake website to harvest their personal and financial details. The emails often display the HMRC logo making it look reasonably genuine and convincing.

Graeme Biggar, Director General of the National Economic Crime Centre, said:

“We have already seen fraudsters using the COVID-19 pandemic to scam people looking to buy medical supplies online, sending emails offering fake medical support and targeting people who may be vulnerable or increasingly isolated at home.

“These frauds try to lure you in with offers that look too good to be true, such as high return investments and ‘healthcare opportunities’, or appeals for you to support those who are ill or bogus charities.

“The advice is simple, think very carefully before you hand over your money, and don’t give out your personal details unless you are sure who you are dealing with.

Protect yourself -

1) Watch out for scam messages

Don’t click on the links or attachments in suspicious emails, and never respond to unsolicited messages and calls that ask for your personal or financial details.

2) Shopping online:

If you’re making a purchase from a company or person you don’t know and trust, carry out some research first, and ask a friend or family member for advice before completing the purchase. If you decide to go ahead with the purchase, use a credit card if you have one, as most major credit card providers insure online purchases.

For more information on how to shop online safely, please visit: https://www.actionfraud.police.uk/shoponlinesafely

3) Protect your devices from the latest threats:

Always install the latest software and app updates to protect your devices from the latest threats.

For information on how to update your devices, please visit: https://www.ncsc.gov.uk/guidance/securing-your-devices

For the latest health information and advice about COVID-19 please visit the NHS website.

Attachments
Coronavirus phishing examples March 2020 generic.png - 724.8 KB

Message Sent By
Daniel Millington (Cheshire Police / Cheshire Fire and Rescue Service, Media Officer, Corporate Communications)

Action Fraud Have Received Reports of Covid19 Related Scams
Please note, this is the second in a series of messages we are sending over the next few days, all relating to the current situation. This email does contain links, please click here for guidance about whether you can trust links in emails.

Action Fraud have received reports of #COVID19 related scams. The majority relate to the online sale of protective items such as facemasks and other items in short supply due to the outbreak, that don't exist..

https://www.actionfraud.police.uk/alert/coronavirus-related-fraud-reports

What scams are we seeing? The majority of reports are related to online shopping scams where people have ordered protective face masks, hand sanitiser and other products, which have never arrived. Other frauds being reported include ticket fraud, romance fraud, charity fraud and lender loan fraud
Protection advice Detailed counter fraud advice is available online, including from Scamsmart, ActionFraud, CIFAS, TakeFive, Citizens Advice, Trading Standards and the National Cyber Security Centre.

Reporting to Action Fraud can be done online at https://www.actionfraud.police.uk or by calling 0300 123 2040.

To report offers of financial assistance from HMRC contact phishing@hmrc.gov.uk.
How are we doing? We hope this information is useful, please use the Rate button below to provide feedback about the value of this service. If this and subsequent messages are useful, please use the Share button below to share it to your own email lists and social media channels.

If you would prefer not to receive these messages from Action Fraud, please click the red Settings button below and un-tick Action Fraud.

Best regards

Message Sent By
Action Fraud Admin (Action Fraud, Administrator, Global)

iCAN Warning: Scam texts claiming you have been fined for breaching the Stay at Home requirements
Members of the public have been warned not to fall for one of the latest scams linked to the Covid-19 virus. Bogus text messages are being sent informing the individual they have been fined for breaching the Stay at Home requirements.
This is in connection with orders from the Government for people to Stay at Home and not to travel, except under essential circumstances. The latest in a series of scams relating to the virus claims to be from the Government, telling the recipient their movements have been monitored through their phone and they must pay a fine or face a more severe penalty.

As for all forms of unsolicited emails and text messages, we would urge you not to click or tap any links that these messages ask you to. The links may contain malware that may harm your device, they may contain ransomware – this locks your device and the scammer will then request payment to release it, or they may take you to a site asking you to supply further personal details, or bank account information.
It is true that to help enforce the Stay at Home requirements the Police can order members of the public to go home or leave an area, they have the power to disperse a group, using “reasonable force”, and they can make arrests if someone refuses to comply. They also have the power to fine those who ignore the order, with an initial £60 fine – reduced to £30 if paid within 14 days, and a further fine of £120 for a second offence. The fines are issued by the Police in person - you will not be fined by the government or any other agency and you will not receive the fine by text message, email or over the phone.
Remember the Government advice ‘Stay at home’.

Only go outside for food, health reasons or work (but only if you cannot work from home)

If you go out, stay 2 metres (6ft) away from other people at all times

Wash your hands as soon as you get home

Do not meet others, even friends or family.
You can spread the virus even if you don’t have any symptoms.

Check their credentials: email address, telephone number, ID badge, etc.
Google it: search the details provided by the potential fraudster or carry out a search online of the sort code provided – is it a valid location for the bank.
Check with the organisation directly, using telephone numbers you have used before, or email them.

Remember you should never give out your personal information to people whom you do not know, either remotely via email, over the telephone or face to face. If in any doubt then check them out!
For more information go to https://www.getsafeonline.org/ways-you-work/mandate-fraud/.
THE ONLY COVID-19 ADVICE THAT IS SAFE AND RELIABLE IS THAT ISSUED BY THE NHS at https://www.nhs.uk/conditions/coronavirus-covid-19/
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Rogue Samaritans
Halton Trading Standards understand that colleagues in Suffolk have had instances where people pretending to be from the British Red Cross have been knocking on the doors of elderly and vulnerable individuals, taking their money to do shopping – and then not returning.
There have also been reports that cards are being put through residents doors with the British Red Cross branding, offering help. British Red Cross are NOT utilising a postcard system currently in connection to Covid-19.
These are difficult times and we appreciate there will be legitimate organisations and individuals working hard to assist the vulnerable and elderly members of society, however, with many people now working from home we ask that you report any suspicious callers via the Citizens Advice Consumer Helpline on 0808 223 1133. Anyone calling at your home representing a legitimate organisation should have an ID badge and certainly will not mind if you telephone the organisation to verify the individual's ID.
Please share and make sure any elderly/vulnerable relatives or neighbours are made aware - safely adhering to social distancing guidelines.
THE ONLY COVID-19 ADVICE THAT IS SAFE AND RELIABLE IS THAT ISSUED BY THE NHS at https://www.nhs.uk/conditions/coronavirus-covid-19/
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

Covid19 Phishing Emails Reported To Action FraudA number of #COVID19 related phishing emails have been reported to Action Fraud. These emails attempt to trick you into opening malicious attachments which could lead to fraudsters stealing your personal information, logins, passwords, or banking details.

https://www.actionfraud.police.uk/alert/coronavirus-related-fraud-reports

Protect yourself1) Watch out for scam messages
Don’t click on the links or attachments in suspicious emails, and never respond to unsolicited messages and calls that ask for your personal or financial details.

2) Shopping online:
If you’re making a purchase from a company or person you don’t know and trust, carry out some research first, and ask a friend or family member for advice before completing the purchase. If you decide to go ahead with the purchase, use a credit card if you have one, as most major credit card providers insure online purchases.

For more information on how to shop online safely, please visit: https://www.actionfraud.police.uk/shoponlinesafely

3) Protect your devices from the latest threats:
Always install the latest software and app updates to protect your devices from the latest threats.

For information on how to update your devices, please visit: https://www.ncsc.gov.uk/guidance/securing-your-devices
For the latest health information and advice about COVID-19 please visit the NHS websit

iCAN Warning: Covid-19 Free School Meals Scam
As intimated in previous emails there has been an increase in the number of Covid-19 scams. The scam below goes to show just how low the scammers will stoop with no boundaries to their morality.
The Department for Education have announced that some parents have received emails stating the following:
‘As schools will be closing, if you’re entitled to free school meals, please send your bank details and we’ll make sure you’re supported’.
The DfE have confirmed that this is a scam email and is not official. They are urging parents who receive emails like this to not respond, or forward them on, simply delete them immediately.
Furthermore, should you have any queries relating to free school meals or other educational Covid-19 related matters then please contact the DfE direct via their helpline - details below:
DfE coronavirus helpline - Telephone 0800 046 8687             For queries about coronavirus (COVID-19), relating to schools and other educational establishments in England.

Lines are open Monday to Friday from 8am to 6pm and weekends 10am to 4pm.
Or via their website at https://www.gov.uk/government/publications/covid-19-free-school-meals-guidance
THE ONLY COVID-19 ADVICE THAT IS SAFE AND RELIABLE IS THAT ISSUED BY THE NHS at https://www.nhs.uk/conditions/coronavirus-covid-19/
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Fake Coronavirus Advice
Halton Trading Standards have been made aware of various reports relating to fake advice circulating in light of the COVID-19 pandemic.  The example below claims to contain advice from medic sources in other parts of the world who have been fighting the virus. Some information contained in the communications is factually incorrect, therefore unsafe, and it should be ignored.
         --------------------------------------------------------------------------------------------------------------------------
Subject: The following came from a China medic source and explains the virus…
The following came from a China medic source and explains the virus, how it transfers from one person to another and how it can be neutralized in everyday life.
Corona virus infection does not cause a cold with a dripping nose or catarrhal cough, but a dry and dry cough: this is the easiest thing to know.
The virus does not resist heat and dies if exposed to temperatures of 26-27 degrees: therefore often consume hot drinks such as tea, herbal tea and broth during the day, or simply hot water: hot liquids neutralize the virus and it is not difficult to drink them. Avoid drinking ice water or eating ice cubes or snow for those in the mountains (children)!
For those who can do it, expose yourself to the sun!
1. The virus crown is quite large (diameter about 400-500 nanometers), therefore any type of mask can stop it: in normal life, special masks are not needed.
On the other hand, the situation is different for doctors and health professionals who are exposed to heavy virus loads and have to use special equipment.
If an infected person sneezes in front of you, three meters away they will drop the virus on the ground and prevent it from landing on you.
2. When the virus is found on metal surfaces, it survives for about 12 hours. So when you touch metal surfaces such as handles, doors, appliances, supports on trams, etc., wash your hands well and disinfect them carefully
3. The virus can live nested in clothes and fabrics for about 6/12 hours: normal detergents can kill it. For clothes that cannot be washed every day, if you can expose them to the sun and the virus will die.
How it manifests itself:
1. The virus first installs itself in the throat, causing inflammation and a dry throat sensation: this symptom can last for 3/4 days.
2. the virus travels through the humidity present in the airways, descends into the trachea and installs in the lung, causing pneumonia. This step takes about 5/6 days.
3. Pneumonia occurs with high fever and difficulty breathing, it is not accompanied by the classic cold. But you may have the feeling of drowning. In this case, contact your doctor immediately.
How can you avoid it:
1. Virus transmission occurs mostly by direct contact, touching tissues or materials on which the virus is present: washing hands frequently is essential.
The virus only survives on your hands for about ten minutes, but in ten minutes many things can happen: rub your eyes or scratch your nose for example, and allow the virus to enter your throat ..
So, for your own good and for the good of others, wash your hands very often and disinfect them!
2. You can gargle with a disinfectant solution that eliminates or minimizes the amount of virus that could enter your throat: in doing so, you eliminate it before it goes down into the trachea and then into the lungs.
3. disinfect the PC keyboard and mobile phones
The new coronavirus NCP * may not show signs of infection for many days, * before which it cannot be known if a person is infected. But by the time you have a fever and / or cough and go to the hospital, your lungs are usually already in 50% fibrosis and it's too late!
Taiwanese experts suggest doing a simple check that we can do on our own every morning
Take a deep breath and hold your breath for more than 10 seconds. If you successfully complete it without coughing, without discomfort, a sense of oppression, etc., this shows that there is no fibrosis in the lungs, indicating essentially no infection.

In such critical times, do this check every morning in a clean air environment!
These are serious and excellent advice from Japanese doctors who treat COVID-19 cases. Everyone should make sure that their mouth and throat are moist, never DRY. Drink a few sips of water at least every 15 minutes. WHY? Even if the virus gets into your mouth ... water or other liquids will sweep it away through the esophagus and into the stomach. Once in the belly ... Gastric acid in the stomach will kill all the virus. If you don't drink enough water more regularly ... the virus can get into your trumpets and lungs. It is very dangerous.
Share this information with your family, friends and acquaintances, for * solidarity and civic sense * !!
        ------------------------------------------------------------------------------------------------------------------------
In the interests of protecting you, your friends, family and the rest of society we would strongly advise you to ignore the fake advice that is circulating and instead follow the official advice provided by the National Health Service (NHS) at https://www.nhs.uk/conditions/coronavirus-covid-19/. Furthermore, do not circulate the fake advice instead forward the details of the NHS website to your contacts.
THE ONLY COVID-19 ADVICE THAT IS SAFE AND RELIABLE IS THAT ISSUED BY THE NHS at https://www.nhs.uk/conditions/coronavirus-covid-19/

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

United Against Dementia
Coronavirus - Support and advice for people affected by dementia.We hope that you and your loved ones are safe and well. We understand this is a worrying time for everyone, especially for those affected by dementia. We want you to know that we’re here for you, and we will help you get the support you need.If you or someone you care for are worried about coronavirus and need support and advice, call our Dementia Connect support line on 0333 150 3456.Alzheimer's Society are here to support anyone affected by dementia through this difficult time. Find out about the ways we can help you with practical tips and advice, information and support below - including a live Twitter Q&A on Tuesday 31 March.
Please note: We cannot offer personalised medical advice. But we will direct you towards other reliable sources if necessary.Find out more about the symptoms of coronavirus or what to do if you need medical help here
Dementia and coronavirus  Advice for everyone

To prevent the spread of coronavirus, the government have advised that we must all stay at home. There are only a few exceptions to this, such as if you are a key worker or if you need to get essentials like food and medicine.

Advice for people affected by dementia

We have created advice and practical tips for people living with dementia and those supporting them – either in the same household or from a distance, to help during the coronavirus pandemic. These include:

Helping prevent the virus from spreading by washing your hands often with soap and water (or if this isn’t possible, a hand sanitiser). And cleaning things you handle a lot such as remote controls and taps.

Arranging getting essentials like medicine and food, by speaking to your GP or local pharmacy, using online delivery services, or asking a friend, family member or community volunteer for help.

Making a plan of what to do if you or the person you care for become unwell, such as leaving the number(s) to call prominently displayed.

Staying active with gentle exercises and activities like reading, jigsaw puzzles, listening to music, knitting, watching or listening to the TV and radio.

Keeping connected with family and friends by phone, post, email or Skype. This is a challenging time for everyone, but a phone call can make all the difference.
Where can I get support and advice?

We can answer all your questions about dementia and give you tips if you find it difficult to follow the NHS advice about coronavirus.

Call our Dementia Connect support line on 0333 150 3456.
Or, if you speak Welsh, call our Welsh-speaking Dementia Connect support line on 03300 947 400.
Visit our website for the most up to date information and advice.
Join our online community Talking Point where you can connect with others affected by dementia in a similar situation.
Use our Dementia Connect online support tool to find dementia information and support that is right for you.

More advice on
dementia and coronavirus
Live Twitter Questions and Answers

From 9.30am-12.00pm on Tuesday 31 March, we will be live on Twitter to answer your questions and offer advice about coronavirus and dementia. Topics will include:

How can you help a loved one with dementia to keep washing their hands?
How do you stay active and exercise while self-isolating?
What activities might be suitable for someone with dementia at home?

Send your questions to @alzheimerssoc on Twitter, and follow us to get useful tips and advice.

We hope this information is helpful to you.
Take care,
Helen Foster
Director of Operations
0333 150 3456

iCAN Warning: Covid-19 Financial Support Scam
There are numerous reports of websites effectively cloning the .gov website pages. These websites look identical to the official .gov website, set up to offer support to employees who are suffering financial hardship as a result of the pandemic. The websites ask potential claimants to provide personal information, including their bank account details to enable payments to be made to them.
Some of the websites are mass targeting individuals via text messages, with the embedded link diverting to the criminals’ websites.
Scammers are rapidly coming up with new scams to exploit people during the pandemic. We would recommend everyone adopts a cautious approach when giving out personal details whether it’s online, over the telephone or face to face. Try to carry out checks on the source before you share any information.
If you are targeted by any of these websites then please report them immediately to the Citizens Advice Consumer Helpline on 0808 223 1133. This will enable action to be taken to have them taken down.
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN warning: Report businesses who are exploiting the Covid19 pandemicThe Competition and Markets Authority is monitoring business practices to identify those who are exploiting the outbreak by unfairly increasing prices or making false claims.
If you have access to the Internet you can report the issue to them using their online form
If you don’t have access to the Internet, please let us know by contacting the Citizens Advice Consumer Helpline on 0808 223 1133. Please have the following information ready before you call:

the name of the shop or website

the name of the product

the previous price (if known) and the new selling price

any claim that you think is false

If you don’t know the previous price, but you think the price has been inflated because of the pandemic, please let us know.

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

NCSC issues guidance as home working increases in response to COVID-19
Advice to help organisations manage the cyber security challenges of increased
home working.
Organisations are being urged to follow cyber security best practice guidance to
help prepare for an increase in home and remote working in the wake of the
coronavirus (COVID-19) outbreak.
The National Cyber Security Centre (NCSC) has today published advice for UK
companies to reduce the risk of cyber attack on deployed devices including
3/17/2020 NCSC issues guidance as home working increases in response... - NCSC.GOV.UK
https://www.ncsc.gov.uk/news/home-working-increases-in-response-to-covid-19 2/3
PUBLISHED
17 March 2020
NEWS T YPE
General news
WRIT T EN FOR i
laptops, mobiles and tablets, and tips to help staff spot typical signs of phishing
scams.
Working from home is new for a lot of organisations and employees. Even if home
working has been supported for some time, there may suddenly be more people
working from home than usual, some of whom may not have done it before.
The NCSC has outlined recommended steps for organisations in:
Preparing for home working
Setting up new accounts and accesses
Controlling access to corporate systems
Helping staff to look after devices
Reducing the risk from removable media
Within the guidance there is advice on dealing with suspicious emails, as evidence
emerges that criminals are exploiting the coronavirus online by sending phishing
emails that try and trick users into clicking on a bad link. If clicked, these links could
lead to malware infection and loss of data like passwords. The scams may claim
to have a 'cure' for the virus, offer a financial reward, or be encouraging you to
donate.
The guidance offers advice on spotting those emails, as well as on how to respond
in the event of falling victim to a scam.
For official information about coronavirus, please refer to trusted resources such
as the Public Health England or NHS websites.

Don't be blackmailed -
keep a backup!
Protecting your
data and devices
The following steps will reduce
the likelihood of your devices
being infected with ransomware. Should I pay
the ransom?
The NCSC encourages you not
to pay the ransom. If you do:
· there is no guarantee that you will
get access to your data or computer
f· your computer will still be infected
f· you will be paying criminal groups
f· you're more likely to be targeted in the future
Keep your operating system and apps up to
date. Apply software updates promptly, they
contain patches that keep your device
secure, including protection from
ransomware and other types of virus.
Make sure your antivirus product is
turned on and up to date. Windows and
macOS have built in malware protection
tools which are suitable for this purpose.
Avoid downloading dodgy apps. Only use
official app stores (like Google Play or the
Apple App Store), which provide
protection from viruses.
What to do if
you are infected
If your computer has been
infected by ransomware (or any
type of malware), you should:
Ransomware is malicious software that
prevents you from accessing your
computer (or data that is stored on your
computer).
.
If your computer is infected with
ransomware, the computer itself may
become locked, or the data on it might
be stolen, deleted or encrypted.
.
Normally you're asked to make a payment
(the ransom), in order to 'unlock' your
computer (or to access your data).
.
However, even if you pay the ransom,
there is no guarantee that you will get
access to your computer, or your files.
This is one of the reasons why it's
important to always have a recent backup
of your most important files and data.
Open your antivirus (AV) software, and run a
full scan. Follow any instructions given. If your
AV can’t clean your device, you'll need to
perform a 'clean re-install', which will remove
all your personal files, apps and settings. If
you’re unsure how to do this, you can search
online using another device.
Restore your backed-up data that you have kept
on a separate device (such as USB stick,
external hard drive) or cloud storage. Do not
copy any data from the infected computer.
If you receive a phone call offering help to clean
up your computer, hang up immediately (this is
a common scam).
+
+
Anyone who thinks they may have been subject
to a ransomware attack should contact Action
Fraud (www.actionfraud.police.uk).
Organisations should call 0300 123 2040. In
Scotland, contact the police by dialing 101.
If you have a recent backup of
your most important files,
then you can't be blackmailed.
Make regular backups of your most
important files (such as photos and
documents), and check that you know
how to restore the files from the backup.
If you’re unsure how to do this, you can
search online.
Make sure the device containing your
backup (such as an external hard drive
or a USB stick) is not permanently
connected to your computer.
Turn on auto-backup so that data on your
smartphone is automatically copied to the
cloud. This means you'll be able to
recover your data quickly by signing back
into your account from another device.
© Crown

Cyber experts step in as criminals seek to exploit Coronavirus fears
Experts at the NCSC have revealed phishing attacks exploiting worries over COVID-
19
The public are being urged to follow online safety advice as evidence emerges
that criminals are exploiting the Coronavirus online.
Experts from the National Cyber Security Centre have revealed a range of attacks
being perpetrated online as cyber criminals seek to exploit COVID-19.
3/17/2020 Cyber experts step in as criminals seek to exploit... - NCSC.GOV.UK
https://www.ncsc.gov.uk/news/cyber-experts-step-criminals-exploit-coronavirus 2/3
Techniques seen since the start of the year include bogus emails with links
claiming to have important updates, which once clicked on lead to devices being
infected.
These ‘phishing’ attempts have been seen in several countries and can lead to loss
of money and sensitive data.
The NCSC, a part of GCHQ created to keep the UK safe online, is urging businesses
and the public to consult its online guidance, including how to spot and deal with
suspicious emails as well as mitigate and defend against malware and
ransomware.
In addition, in recent days the NCSC has taken measures to automatically
discover and remove malicious sites which serve phishing and malware. These
sites use COVID-19 and Coronavirus as a lure to make victims ‘click the link’.
Paul Chichester, Director of Operations at the NCSC, said:
“We know that cyber criminals are opportunistic and will look to exploit
people’s fears, and this has undoubtedly been the case with the Coronavirus
outbreak.
“Our advice to the public is to follow our guidance, which includes everything
from password advice to spotting suspect emails.
“In the event that someone does fall victim to a phishing attempt, they should
look to report this to Action Fraud as soon as possible.”
The NCSC has seen an increase in the registration of webpages relating to the
Coronavirus suggesting that cyber criminals are likely to be taking advantage of
the outbreak.
These attacks are versatile and can be conducted through various media,
adapted to different sectors and monetised via multiple means, including
ransomware, credential theft, bitcoin or fraud.
Continued global susceptibility to phishing will probably make this approach a
3/17/2020 Cyber experts step in as criminals seek to exploit... - NCSC.GOV.UK
https://www.ncsc.gov.uk/news/cyber-experts-step-criminals-exploit-coronavirus 3/3
PUBLISHED
16 March 2020
WRIT T EN FOR
Individuals & families
i
persistent and attractive technique for cyber criminals. Moreover, if the outbreak
intensifies, it is highly likely that the volume of such attacks will rise.
There are numerous examples of cyber attacks worldwide since the Coronavirus
outbreak.
On 16 February, the World Health Organisation (WHO) warned of fraudulent emails
sent by criminals posing as the WHO. This followed a warning from the US Federal
Trade Commission about scammers spreading phishing 'clickbait' via email and
social media, as well as creating fraudulent websites to sell fake antiviral
equipment.
Cyber criminals have also impersonated the US Center for Disease Control (CDC),
creating domain names similar to the CDC’s web address to request passwords
and even bitcoin donations to fund a fake vaccine.
In January, attackers spread the Emotet banking trojan in Japan by posing as a
state welfare provider to distribute infected Word documents. Similar operations
have been observed in Indonesia, the US and Italy, with attackers attempting to
spread the Lokibot infostealer, Remcos RAT and other malware.
Individuals in the UK have also been targeted by Coronavirus-themed phishing
emails with infected attachments containing fictitious 'safety measures.'
According to Proofpoint researchers, such attacks have recently become more
targeted, with greater numbers focusing on specific sectors like shipping,
transport or retail to increase the likelihood of success.

Call For Vigilance Following Spike In Thefts from VehiclesPeople living in Runcorn are being urged to be vigilant after thieves stole items from several vehicles in the town over the weekend.

Between 8am on Friday 20 March and 10.15am on Sunday 22 March Cheshire Constabulary received reports of vehicles having been targeted in the Grange, Windmill Hill and Castlefields areas.
Items stolen from cars and vans include tools, bags, cash and mobile phones.
Most of the vehicles were broken into, but some of them had been left unlocked by their owners.
Detective Inspector Rob Astbury, of Runcorn Local Policing Unit, said: “Having your possessions stolen by thieves is deeply upsetting.

“Enquiries are ongoing as we endeavour to establish who committed these offences and make them face the consequences of their actions.
“We have also stepped up patrols in a bid to actively target those responsible.
“To help combat this type of crime, I urge vehicle owners to be vigilant and to take steps to reduce their chances of becoming victims.
“Wherever you leave your vehicle, please ensure that it is secure and does not have any items of value on show.
“I also urge residents to report any suspicious activity to the police to further aid our ongoing battle against vehicle crime and help us to bring offenders to justice.”
Cheshire Constabulary’s anti-theft advice for vehicle owners is:

Park your vehicle in a well-lit area whenever it is possible to do so
Ensure that your vehicle is locked and secure with the windows up whenever you are not inside it, even if you are only leaving it unattended for a brief moment
Do not leave valuable items inside your vehicle
Do not leave anything that may attract an opportunist thief visible in your vehicle and never be tempted to hide valuable items in the glovebox or under seats
Tools should never be left in full view and should not be kept inside a vehicle overnight wherever possible
If your vehicle does not have an alarm, get one fitted by a professional so that you and anyone nearby will be alerted to a break-in
Remember to activate your alarm whenever you get out of your vehicle
Do not forget to remove your satnav and the fascia of your car stereo when you get out of the vehicle − ensure that you detach the cradle
Also remember to wipe away the mark from the windscreen that is left by the suction pad, as this is a telltale sign for thieves that you have a satnav.

Anyone with any information or footage regarding thefts from vehicles in Runcorn is urged to call Cheshire Constabulary on 101 or give the details via https://www.cheshire.police.uk/ro/report.
Information can also be reported anonymously by contacting Crimestoppers on 0800 555 111.
Message Sent By
Ashley Lawton (Cheshire Police / Cheshire Fire and Rescue Service, Administrator, Corporate Communications)
iCAN Information: Free Call Blocker Scheme
Friends Against Scams (FAS) is a National Trading Standards Scams Team initiative which aims to protect and prevent people from becoming victims of scams, by empowering people to take a stand against scammers. Whilst they are a national team they are currently offering ‘free’ call blockers including installation on a first come first served basis to qualifying individuals.
Call blockers generally prevent unwanted calls from being received by the recipient and can be a great tool in preventing vulnerable individuals from being targeted by scamming cold callers.
All you have to do is answer a few questions online regarding the recipient of the call blocker and you will receive an instant response as to whether your application has been accepted.
FAS will then arrange for an installation company (QubeGB) to install the unit free of charge. To apply visit www.FriendsAgainstScams.org.uk/callblocker
If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Coronavirus Scams
Safeguarding Adults Board have cancelled this year’s Scams Awareness event. Scammers are already exploiting the coronavirus situation, cashing in on people’s concerns and fears. The only reliable information on how to protect yourself, and measures to take if you think you have the virus, is available from the NHS and the UK government websites: https://www.nhs.uk/conditions/coronavirus-covid-19/ and https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
We are already aware of the following scams, here or abroad:

Doorstep callers ‘checking for coronavirus’.
Companies selling ‘fast COVID-19 tests’.
Companies selling products that they claim can treat, cure or prevent the virus, including face masks.
Companies selling fake cleaning products and hand sanitisers.
Fake charities asking for donations to help with the coronavirus.
Fake emails pretending to be from a government department.
Companies claiming to have or to be on the verge of producing a vaccine and requiring payment to reserve a batch.
Companies phoning to offer to clean and sanitise homes, pre-payment is required over the phone or with gift cards.
Scammers pretending to be from the UK government, advising that a new tax refund programme has been introduced to deal with the coronavirus outbreak and that you are due a refund.
Emails pretending to be from the World Health Organisation with attachments on how to stay safe – the attachments contain malware which will infect your computer, steal your information and result in a request for ransom.
Scammers have circulated fake maps via email which claim to show virus outbreaks but, again, they are malware.
Scammers offering fake investment opportunities in companies working to produce a vaccine

Don’t get caught out:

Scammers want to steal your money or your personal information. They do this by calling unannounced at your door, phoning, texting or emailing. They will also advertise online and via social media.
The only test available is through the NHS – you cannot buy a test kit or pay for a test from anybody else.
There is no vaccine or cure.
Only buy from companies that you have dealt with before and type in their online address if you want to order – don’t respond to a link in an email or find them by an internet search because scam websites could be imitating a genuine company.
Charities must be registered with the Charity Commission (https://beta.charitycommission.gov.uk/) – check they are legitimate before you donate

Police officers, banks or other such organisations will never ask you for cash or your bank details.
If you do receive a potential courier fraud call us on 101 or report it to Action Fraud on 0300 123 2040.
If someone is trying to rush you into doing something regarding your bank account it is likely they are involved in a scam.
Do you bank with one particular bank but the person on the phone is talking about a different one - even if they do have the right bank, it doesn’t mean it is legitimate.

*The Banking Protocol trains bank staff to spot when someone is about to fall victim to a scam and will try to prevent them from withdrawing cash to give to a fraudster, after which they can request an immediate police response to the branch. 52 payment service providers, including all the main high street banks and the Post Office, are now fully signed up to the Banking Protocol and have trained up their front-line branch staff in the steps that need to be taken when a customer is at risk. Since March 2018, the scheme has been implemented by all 45 police forces across the UK.

Message Sent By
Ashley Lawton (Cheshire Police / Cheshire Fire and Rescue Service, Administrator, Corporate Communications)

Burglaries In RuncornDetectives investigating four burglaries in one week at houses in Runcorn are urging the public to be vigilant and appealing for information.

Between Monday 6 January and Monday 13 January homes on Norton Lane, Goldcrest Close, Halton Brow and The Uplands were targeted by burglars either during the day or during the evening.

Once inside offenders have ransacked the house and stolen jewellery or cash from inside.

Officers believe all the burglaries are linked and are encouraging the public to take extra security measures as a precaution to help keep your home secure.

Close and double lock all doors and windows
Set your burglar alarm
Make sure all valuables are out of sight
In the evening, shut the curtains and leave lights on

Detective Sergeant Rob McLoughlin, of Runcorn Local Policing Unit, said: “Being burgled can be a distressing crime and while we continue with our investigation I want to take this opportunity to remind people to remain vigilant and take extra home security measures.

“We are currently following a number of lines of enquiry however, I am also keen to hear from anyone who may have seen people acting suspiciously around these areas or have information which could help the investigation, to get in touch.

“I am also keen to see if anyone noticed any vehicles near to the shop to come forward. If you have dashcam footage please submit it through to us.”

If you have information, either contact Cheshire Police on 101 quoting IML 611359, through our website https://www.cheshire.police.uk/ by contacting Crimestoppers anonymously on 0800 555 111 or through their website https://crimestoppers-uk.org/

More information on how to help keep your home safe and secure from burglars can be found here https://www.cheshire.police.uk/cp/crime-prevention/residential-burglary/leaving-your-home-checklist/
Message Sent By
Ashley Lawton (Cheshire Police / Cheshire Fire and Rescue Service, Administrator, Corporate Communications)

iCAN Warning: Scam email about a TV licence refund
A Halton resident has received a scam email telling her that she is due a refund of her TV Licence. The scammer has used an image taken directly from the genuine TV Licensing website.
The email invites the recipient to click on a link in the email to apply for the refund - the link has nothing to do with TV Licensing. The scammer will use the link to get your personal information.
TV Licensing does not ever email people to say they are due a refund. If you want to check that status of your licence or change your method of payment go to the TV licensing website.
The scam email is reproduced below - look at the text in red font to see how we know this is a scam.

December 2019

iCAN Warning: Asda recalls Meatball Marinara meal due to undeclared milk
Asda is recalling its Meatball Marinara meal because it contains milk which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy or intolerance to milk or milk constituents. The product has been incorrectly packaged with Sundried Tomato and Basil Meatballs, which contains milk.
Product details:
Pack size: 160g
Use by: 08 December 2019
Allergens: Milk
If you have bought the above product and have an allergy or intolerance to milk or milk constituents, do not eat it. Instead return it to the store from where it was bought for a full refund.

If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN

November2019

iCAN Warning: Scam email about your TV Licence
Halton Trading Standards wants to advise consumers to a scam email regarding TV Licences.
We have had recent reports that consumers are receiving emails stating that ‘Today is your last chance to remain licensed’. The email then states that ‘you won’t be covered if you let your licence expire’. This sort of wording is designed to pressurise consumers into making an immediate decision and deprive them of sufficient opportunity or time to make an informed choice.
Below is an example of a scam TV Licence email, please note:

See the information in red text which explains how we know it's a scam.
The same TV Licence number has been given to both recipients.
The scammer has included 6 links to their website within the email which makes it more likely that recipients will click on a link by accident.
Do not click on any links and never part with our banking or personal information unless you are sure of who you are dealing with.

The genuine TV Licensing website is tvlicensing.co.uk.
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.

If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN

Daresbury local Policing Unit (Moore, Sandymoor, Preston Brook, Daresbury, Windmill Hill)

Anti-Social Behaviour
The issues are still ongoing with youths throwing projectiles at busses causing damage to the bus, this is causing great stress and is effecting the way the service is being run due to the bus company cancelling route times.
We have had incidents on Phoenix Park where fireworks have been thrown at members of the public, please be safe when over the coming weeks.
There has been as expected a few incidents with fires in different areas of the beat but have all been dealt with efficiently.
2 white males were disturbed on windmill Hill trying to break in to a car no damage was caused and unfortunately they were not located.
We had an issue with door to door salesman over the whole area, these males caused great distress to some residents during their visit. Any information or further incidents please report this.

Off road bikes
the Off road bikes are still an ongoing issue across Runcorn, we are tackling this day to day and will continue to do so.
Please report any incidents or intelligence via 101.

Drugs
We have had some successful stop checks and there has been a number of people arrested for possession with intent to supply drugs. We will carry on tackling areas of interest to stop the issue around drugs.

Roads Policing
Officers have been out with the TruCam (Speed Camera) in different areas this month with a number of drivers not adhering to the speed limits.
We have had a very high number in Preston Brook and Sandymoor so we will carry on in these areas every week.

Police Surgeries
We will be holding surgeries at Sandymoor School & Windmill Hill Children’s Centre.
If you have any issues or just want a chat then come along and see me.
Sandymoor School
23rd November @ 10:00
3rd December @ 10:00
19th December @ 14:00
Windmill Hill Children’s Centre
12th November @10:00
28th November @ 14:00
10th December @ 15:00

Parking Issues
Still issues with Parking and we will carry on educating and dealing with issues as we come across them.

GOOD NEWS
Runcorn Police have teamed up with Sharks Community Trust to encourage young people to interact with local police through a rugby project in Runcorn.
The Cheshire Police, in partnership with Sharks Community Trust, have developed ‘Rugby in the Park’ which will use rugby to increase the participation for those not normally exposed to the sport. The aim is to encourage young people to interact with their local police and to join their local rugby club.
The project will be every Monday evening from the 18th Novemeber 4-7pm.
They will be held at Astmoor Primary School in Castlefileds due to Phoenix Park not being suitable playing Fields.

Christmas shopping has started so places are getting much busier please be careful when out and about and be sure to secure all property and vehicles.
                     PC Simon Saul 3959 & PCSO David Fallows 23083
Cheshire Constabulary | Runcorn Local Policing Unit, Second Avenue, Halton Lea, Runcorn, WA7 2HG

iCAN information: Are you living in a cold home?
Living in a cold home increases the risks of a range of health problems from poor mental health to respiratory disease, heart disease and flu. One in ten households in Halton are in fuel poverty, which means they cannot afford to heat their home to an adequate level for health and wellbeing.
These are services available in Halton to help people achieve affordable warmth, reduce poverty and improve health.
See Halton’s Affordable Warmth Group leaflet for information that can help you stay warm and well this winter.
Follow the advice in the leaflet for the safest way to find out about grants and schemes that can help you with a new boiler or insulation. Avoid dealing with uninvited doorstep or telephone callers offering grants - many of the scam energy companies operate in this way.

If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN
iCAN Warning: Amazon telephone call scam
Halton Trading Standards wants to advise consumers about an Amazon scam currently circulating.
The scammer telephones the consumer stating they are from Amazon and that money has mistakenly been taken from their account. The scammer then asks for the consumers bank details, so the money mistakenly taken can be refunded.
Halton Trading Standards believes the above is a scam. Consumers should be alert to any similar scenarios regarding unsolicited telephone calls and giving away their personal details.
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN
October 2019

Daresbury local Policing Unit (Moore, Sandymoor, Preston Brook, Daresbury, Windmill Hill)

           Anti-Social Behaviour
The issues with items being thrown from busway’s and bridges in the Runcorn area is still ongoing and is now a priority for Runcorn Police. We will be tackling the incidents head on to stop this as soon as we can.
There has been issues on building sites around Phoenix park where fences and machinery has been damaged by people breaking into the site and throwing stones at the equipment, we will be talking with site managers about securing equipment more efficiently to prevent damage.

Off Road Bikes
As you know or experience off road bikes are always an ongoing issue following an incident last month a number of people on bikes will be knocks on the door in the near future. There will be a social media post seeking help from the public for information on the incident.
Please report any incidents or intelligence via 101.

Drugs
There is a few locations we are attending very regular at the moment in relation to people using and dealing drugs it is an ongoing issue and we will carry on giving visibility to areas reported to us.

Roads Policing
Officers have been out with the TruCam (Speed Camera) in different areas this month with a number of drivers not adhering to the speed limits.
We have had a very high number in Preston Brook and Sandymoor so we will carry on in these areas every week.

Police Surgeries
We will be holding surgeries at Sandymoor School & Windmill Hill Children’s Centre.
If you have any issues or just want a chat then come along and see me.
Sarge’s Surgery was held at Sandymoor School on the schools open evening so it was very busy BUT no one came along to see us! Such a waste of an opportunity to speak with the Sarge about anything.

Parking Issues
Still issues with Parking EVERYWHERE so we will carry on dealing and advising with issues when they Park.
Schools are still a big issue please park safe for the children and considerately for local residents. I will carry on visiting schools daily to keep everyone safe and hopefully get a few smiles from the kids as well.

Christmas shopping has started so places are getting much busier please be careful when out and about and be sure to secure all property and vehicles.
                     PC Simon Saul 3959 & PCSO David Fallows 23083

Cheshire Constabulary | Runcorn Local Policing Unit, Second Avenue, Halton Lea, Runcorn, WA7 2HG
Visit: www.cheshire.police.uk | Follow: @cheshirepolice on Twitter | Like Cheshire Police on FacebookMessage Sent By
David Fallows (Police, Community Support Officer, Runcorn LPU)
IMPORTANT! B&Q has identified a safety concern with the below dishwasher, where components may overheat and result in a fire. We are advising customers to unplug and not use the appliance. If you have purchased one of these dishwashers please stop using it immediately, unplug it from the power socket and contact the helpline for assistance.
Products Affected
Cooke & Lewis CLDW451W-C / DI6014 - Freestanding slimline dishwasher white
Barcode: 5052931055
These were on sale between 2012 and 2017
For more information please call the helpline: UK: 0300 303 4482 / ROI: 1800 946 327*
*Monday to Friday 8.30am–8pm, Saturday 9am–5pm and Sunday 10am–4pm
iCAN Warning: Google Gmail email account scam
Halton Trading Standards wants to advise consumers to a scam regarding Google Gmail email accounts.
We have had reports that consumers are being targeted stating there are issues with their Gmail email account and then directed to certain websites and to call particular telephone numbers.
Consumers are then told they need to go through ‘security checks’ which requires them to give over personal details.
Halton Trading Standards believe the above has all the hallmarks of a scam. Consumers should be alert to any similar scenarios regarding their email accounts and giving away their personal details.
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN

Manchester City Centre IncidentWe have been asked to circulate the following message on behalf of Counter Terrorism Policing.
Attached is the latest statement from Assistant Chief Constable Russ Jackson, Greater Manchester Police, regarding the incident this morning at the Arndale Shopping Centre in Manchester City Centre.
The message includes further resources and guidance. I am sorry but we cannot provide further information to this bulletin as we are simply relaying the message as requested.
Neighbourhood Alert Support Team

Attachments
UK+Protect+Incident+Advisory_11102019+(1).pdf - 1,201.4 KB
Message Sent By
Mike Douglas (Neighbourhood Watch Network, Administrator, England and Wales)
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN
Lockdown Your Online Accounts With 2FaThe easy way to keep hackers out of your online accounts.

Whether it’s your Amazon or Netflix account, the explosion in popularity of online apps and services means more and more of us need to remember a seemingly endless list of passwords. Sometimes that leads to shortcuts that are bad for our online security, such as using the same password for multiple accounts, or creating a simple password that can be guessed easily.

You should secure your important online accounts, such as your email, or any account that holds personal or financial details, with a password that’s strong and unique. For further protection we recommended enabling two-factor authentication (2FA). Accounts with 2FA enabled require you to verify your identity using your password (first factor), and a randomised code (second factor) that’s delivered to your smartphone. That way, if your password is stolen, fraudsters still need your phone. If your phone is stolen, they still need your password.

For instructions on how to enable 2FA on popular online services, visit www.telesign.com/turnon2fa

If you have been a victim of fraud or cyber crime, report it to Action Fraud at actionfraud.police.uk

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

September 2019.
iCAN Warning: Money Mules - The hashtags that could land you in jail
Santander are warning about social media posts that could lure young people into becoming money mules.Money mules are people who allow criminals to use their bank accounts to transfer money associated with illegal activity, often with the promise of payment in return. Acting as a money mule is a crime, which can result in a prison sentence of up to 14 years.
According to Santander, 70 per cent of people are unaware of what a money mule actually is, underlining just how vulnerable the majority of people are to money mule recruiters. There has been a sharp rise in money mules in the past year, with almost half of the money mules aged under 25 years old.
Santander investigated how criminals use hashtags to lure people in to becoming money mules. In the process of this investigation, they identified 10 hashtags that are commonly associated with money mule recruitment.
The hashtags are:

#Moneyflipsuk
#legitmoneyflips
#PayPalFlip
#RealMoneyTransfers
#UkFlips
#EasyMoney
#MoneyFlipz
#cashappflop
#moneyflips
#CashLdn

For more information please see:
https://www.yourmoney.com/saving-banking/the-hashtags-that-could-land-you-in-jail/?mc_cid=12e99a52ee&mc_eid=313919f626
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN
Police News Letter
September 2019
Daresbury local Policing Unit (Moore, Sandymoor, Preston Brook, Daresbury, Windmill Hill)
Anti-Social Behavior
We have been having ongoing issues on all of the Busways across Runcorn with people throwing objects at busses and causing damage and even injuries to people on board.
This is now a Priority for Runcorn LPU and it is being tackled head on by the Beat Management Team.
Off road bikes
As you know or experience off road bikes are always an ongoing issue BUT unfortunately we had the biggest issue we have ever had on Saturday 7th September where approximately 40+ bikes congregated and made such an issue in Runcorn it was not at all manageable. I can assure you that we are investigating this and will be taking action where we can. This incident was by far the worst we have ever had.
Drugs
We are tackling this on a daily basis but do let us know if there are any issues you can assist with.
Roads Policing
Officers have been out with the TruCam (Speed Camera) in different areas this month with a number of drivers not adhering to the speed limits.
We have had a very high number in Preston Brook so we will carry on Enforcing this area aswell as other areas of high reports.
Police Surgeries
We will be holding surgeries at Sandymoor School & Windmill Hill Children’s Centre.
If you have any issues or just want a chat then come along and see me.
Sandymoor
Sarge’s Surgery 18th September @ 18:00
2nd October @ 14:00
7th October @ 15:00
22nd October @ 14:00
28th October @
Windmill Hill Children’s Centre
23rd September @ 14:00
14th October @ 15:00
4th November @ 15:00
Don’t Forget SARGE’S Surgery is on the 18th September at Sandymoor School 18:00-19:00
Parking Issues
There has been a lot of Parking issues this month in various locations across the area, I have been dealing with these as I come across them. We are having a lot of issues around schools as we anticipated but we are slowly reducing the issues and are making our way around all schools.
Creamfileds
The event was a busy one as we expected and we did have a few incidents which we dealt with in the best possible way. There are a few incidents that are being investigated by officers.
I hope we supported the local community in the best way we could during the event.

PC Simon Saul 3959 & PCSO David Fallows 23083
Cheshire Constabulary | Runcorn Local Policing Unit, Second Avenue, Halton Lea, Runcorn, WA7 2HG
Visit: www.cheshire.police.uk | Follow: @cheshirepolice on Twitter | Like Cheshire Police on Facebook

iCAN Information: Rogue Trader Video
Rogue Traders are often portrayed as aggressive and unpleasant (and they often are). However, not all Rogue Traders operate in this manner, click the link below to watch a new video from our colleagues at Essex Trading Standards highlighting how some Rogue Traders use charm and being friendly & helpful to manipulate consumers.
https://www.youtube.com/watch?v=l7pZ7qDB2Fk
If you do require assistance from the Police, please contact Cheshire Police by calling 101.
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN

July 2019.
iCAN Warning: Product Recall Robinson's Fruit Shoot Apple and Blackcurrant
Robinson's Fruit Shoot Apple and Blackcurrant bottles are being recalled because the spout within the sports bottle cap may become detached unexpectedly, which may present a safety risk.
The product was sold as multipacks (24 bottles) in Tesco and Costco, and as single bottles in McDonald’s, between 22 and 28 June.
Products affected are:
Robinson’s Fruit Shoot Apple and Blackcurrant
Pack Size: 24 x 200ml multipack (Tesco and Costco) and 200ml single bottle (McDonalds’s)
Batch Code: NO5 L9164, NO5 L9171 and NO6 L9171
Best Before: March 2020
If you have bought any of the above product, do not drink it. Instead, dispose of the product safely and apply for a full refund via the Fruit Shoot Consumer Care line on 0114 223 44 88 or via: https://fruitshoot.com/gb/contact-us/
For more information, click link: https://www.food.gov.uk/news-alerts/alert/fsa-prin-33-2019

If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Beware Latest TV Licensing email Scam
Halton Trading Standards have issued a warning regarding a convincing email scam claiming to be from TV Licensing. The bogus links in the email take the recipient to hijacked websites in order to steal personal data, including name, address and bank account details.
We would urge all residents to be wary when receiving emails or text messages that ultimately request you to give away any of your personal details. No matter how authentic they look. Always contact the organisation via a contact number or email address that you have used before, or that you know is legitimate, e.g. taken from a bill or statement. Remember 'if in doubt check it out.'
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Product Recall Co-op Veg Taster
Co-op Ltd is recalling Co-op Veg Taster because some packs may contain fish (salmon) which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to fish.
Products affected are:
Co-op Veg Taster
Use by 07 July 2019
If you have bought the above product and have an allergy to fish do not eat it. Instead return it to the store from where it was bought for a full refund.

If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN

iCAN Warning: Drivers Targeted With Fake Fines
Halton Trading Standards have been notified by our partners at Action Fraud of a scam regarding fake parking fines and speeding tickets, targeting primarily the elderly. Action Fraud have received an increase in reports and intelligence where elderly victims are being targeted by individuals purporting to be police officers or traffic wardens. The victims are being approached whilst parked in a car park and are told by the suspect that they have parked illegally or broken a speed limit and a photo has been taken of their car for ‘evidence’.
Victims are advised that they will face a substantial penalty fine unless they pay a smaller upfront fee immediately. Victims, who opt for paying the smaller penalty, will be directed to a parking meter and asked to enter their card and PIN. These parking meters have been tampered with by the suspect in order to retain the card.

Once the victim inserts their card and are asked for their PIN, the suspect then views the victim entering their card PIN (over the victims shoulder). Once victims input their PIN, the card is retained by the machine and victims are told by the suspect to seek help from the company who operates the parking meter or their bank.
What you need to do

If you are suspicious about the authenticity of the fine, do not pay it until you have verified it with your local council.
Always shield your PIN from view when using an ATM machine, and never share your PIN with anyone.
If your bank card is retained by an ATM machine, contact your bank immediately to inform them.
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.

If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06

Drivers Targeted With Fake Fines
What you need to knowAction Fraud have received an increase in reports and intelligence where elderly victims are being targeted by individuals purporting to be police officers or traffic wardens. The victims are being approached whilst parked in a car park and are told by the suspect that they have parked illegally or broken a speed limit and a photo has been taken of their car for ‘evidence’.

Victims are advised that they will face a substantial penalty fine unless they pay a smaller upfront fee immediately. Victims, who opt for paying the smaller penalty, will be directed to a parking meter and asked to enter their card and PIN. These parking meters have been tampered with by the suspect in order to retain the card.
Once the victim inserts their card and are asked for their PIN, the victims are shoulder surfed for their PIN by the suspect. Once victims input their PIN, the card is retained by the machine and victims are told by the suspect to seek help from the company who operates the parking meter or their bank.

What you need to do

If you are suspicious about the authenticity of the fine, do not pay it until you have verified it with your local council.
Always shield your PIN from view when using an ATM machine, and never share your PIN with anyone.
If your bank card is retained by an ATM machine, contact your bank immediately to inform them.
Action Fraud (Action Fraud, Administrator, National)

June 2019

Daresbury local Policing Unit June Report. (Moore, Sandymoor, Preston Brook, Daresbury, Windmill Hill)
Anti-Social Behavior
There has not been any real Issues with ASB this month we have had a couple of incidents with youths playing on Sandymoor Playing fields again but no Damage caused.
Off Road Bikes
As you know or have seen we do still have the ongoing issues with off road bikes some SECTION 59’S have been issued and a number of BIKE SEIZURES. This will be an ongoing problem especially with all the nice weather we have already had we will keep on working hard with this issue we have located some good places to keep targeting.
Op Scrambler, which is aimed at tackling off road bikes, is still ongoing.
Drugs
We have had more reports of possible people using or dealing drugs in Moore over the past few weeks, we are monitoring the area and targeting the vehicles we have had information about.
Roads Policing
Officers have been out with the TruCam (Speed Camera) in different areas this month with a number of drivers not adhering to the speed limits.
We are arranging for local primary schools to engage with the Speed Camera as part of their Road Safety education so watch out for the children at the schools next month.
Surgeries
We will be holding surgeries at Sandymoor school & Windmill Hill Childrens Centre, I will post the surgery at the start of every week for the coming Surgery that week.
If you have any issues or just want a chat then come along and see me.
Parking Issues
There has been a lot of Parking issues this month in various locations across the area, I have been dealing with these as I have come across them and I have been working with Morris homes to put temporary measures in place before double yellow lines are introduced.
Please remember that Double yellow lines means no waiting on either sides of them so don’t park on the pavement next to them.
The same applies to a solid white line if you park and make a vehicle cross the solid with line it is an endorsable offence which can leave you with 3 points and a fine if you receive a ticket.
PPX
Don’t forget PPX is on Friday 2nd August at Phoenix Park in Runcorn it is going to be a great day to come along to and engage with local people and companies in the area, we will have local youth groups, climbing walls and much more to see.
PC Simon Saul 3959
&
PCSO David Fallows 23083
Cheshire Constabulary | Runcorn Local Policing Unit, Second Avenue, Halton Lea, Runcorn, WA7 2HG
Visit: www.cheshire.police.uk | Follow: @cheshirepolice on Twitter | Like Cheshire Police on Facebook

iCAN Warning: Low Cost Government Loans ScamTrading Standards is warning residents to be vigilant following an increase in the North West of fraudsters offering ‘low cost Government loans.’
The scammers visit the victim in their home claiming to be from the Department for Work and Pensions (DWP). They then persuade the individual to apply for the ‘loan’ and agree to complete the application for them. The victim’s personal details are then used to make a claim for Universal Credit and to request an ‘Advance Payment’ (the loan). This is part of the Universal Credit award that can be received quickly – it can be up to 100% of the value of the Universal Credit claim. The fraudster then takes a ‘cut’ of the Advance Payment. Which in some cases has been paid in cash by the victim, immediately to the scammer, as payment for the ‘service.’ The scammer then has the victim’s personal details, making them vulnerable to further fraud.
At this point the individuals don’t realise their current benefits will stop and will be replaced by Universal Credit and also they will have to pay back the ‘loan’ (Advance Payment) in full from their future Universal Credit payments. Furthermore, they will not be able to return to their original benefits. In some cases, the fraudsters are mis-claiming on behalf of the victim in order to maximise the potential Universal Credit payment (and therefore the Advance Payment). This means that the victim has an even higher amount to repay from their Universal Credit payments.
Halton residents are encouraged to follow the advice below to help prevent them being scammed:
Never give money to someone who calls unannounced at your home, out in public or who contacts you by phone, letter or email. Criminal gangs target people for their personal information.

Never share personal information with anyone, even if they claim to be an official. Always ask for ID and check this, ideally using contact details you find yourself. A genuine official will always understand your concerns.
Always ask for identification and contact the company they claim to represent, if possible using a telephone number you find yourself.
‘Low cost Government loans’ do not exist – if you have been on benefits for longer than 6 months you could apply for a Budgeting Loan (Budgeting Advance in Universal Credit).
Free advice and support on applying for Universal Credit is available for Halton residents via:
- Citizens Advice Halton - call 0800 144 8444 for telephone advice or visit the website for useful information or office locations.

There has been fraudulent activity at the victims’ bank and the staff at the bank are involved, the victim is then asked to withdraw money to either keep it safe or assist the police with their investigation
A business such as a jewellers or currency exchange is fraudulent and they require the victims’ assistance to help secure evidence by purchasing jewellery or exchange a large amount of currency to hand over to the police
The victims’ card has been compromised and used to purchase goods by a suspect, the victim is requested to withdraw their money to keep it safe or hand over their bank card to the police

What you need to do

Your bank or the police will never:
Occasionally the victim will be told to dial a non-emergency extension of ‘161’ to receive confirmation of the individual’s bogus identity, the bogus official will advise the victim to lie about the reason for the withdrawal or purchase if challenged by staff, as the staff member is involved in the fraud
A courier attends the victim’s home address to collect the goods the same day Often the victim is given a code word for the courier as a way of authentication

Phone and ask you for your PIN or full banking password
Ask you to withdraw money to hand over to them for safe-keeping
Ask you to transfer money out of your account
Send someone to your home to collect cash, PINs, cards to cheque books

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

HMRC AlertWhat you need to know

Action Fraud has experienced an increase in the reporting of malicious calls and voicemails, to members of the public purporting to be from Her Majesty’s Revenue & Customs (HMRC).

Fraudsters are spoofing genuine HMRC telephone numbers to deceive their victims over the phone. The fraudsters state that as a result of the victim’s non-payment of tax or other duty, the victim is liable for prosecution or other legal proceedings in order to settle the balance. The fraudsters suggest victims can avoid this, by arranging payment to be made immediately by methods such as bank transfer or by purchasing iTunes gift cards.
If the victim is hesitant or refuses to comply, the suspect makes a threat such as immediate arrest, sending bailiffs to the victim’s address or, in some cases, deportation.
Often, the period for which the tax is allegedly due is distant enough to guarantee the victim will have little, if any, paperwork or ability to verify the claims. Once the money is paid the suspects sever all contact with the victim.
In genuine cases, HMRC will initially make direct contact with you via post/letter and potentially follow up that letter with a phone call at a later date.
If HMRC contact you via telephone they will quote the reference number on the initial letter you should have received. HMRC will not discuss something you are not already aware of, like a tax investigation, and will NOT demand immediate payment.

It is vital that the public exercise caution when receiving messages or telephone calls of this nature.

What you need to do

Always question unsolicited requests for your personal or financial information. Just because someone knows your basic details (such as your name and contact details), it doesn’t mean they are genuine. Instead, contact the company directly using trusted methods such as a known email address or phone number.
Legitimate organisations wouldn’t ask you to pay taxes, bills or fees using an iTunes gift card, or any other type of voucher. If you’re contacted by anyone that asks you to do this, you’re likely the target of a scam
Don’t be rushed or pressured into making a decision. Under no circumstances would a genuine bank or some other trusted organisation force you to make a financial transaction on the spot.
Report Phishing attempts. If you receive a call, text or email of this nature and have not lost money, you can report this as phishing to Action Fraud

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

Online Vehicle Sales Alert - The National Fraud Intelligence BureauWhat you need to know

Fraudsters have been advertising vehicles and machinery for sale on various online selling platforms, this includes vehicles and machinery used by the agricultural industry.

The victims, after communicating via email with the fraudster, will receive a bogus email which appears to be sent by a trustworthy third party, often PayPal or Escrow.

The emails are designed to persuade victims to pay upfront via bank transfer rather than through a protected payment method via the website. The victim pays the deposit before visiting the seller to collect the goods, believing there is a ‘cooling off’ period to reclaim the payment if they change their mind.

This gives victims the false sense of security that their money is being looked after by this trustworthy third party, when in fact, it is not and the money has gone straight to the fraudster.

It is vital that the public exercise caution when receiving emails or messages of this nature.

What you need to do

Never transfer money for a vehicle you haven’t seen in person.
Avoid paying for the vehicle by bank transfer as it offers you little protection if you become a victim of fraud. Instead, use a credit card or payment services such as PayPal.
If you’re purchasing from a company or person you don’t know and trust, carry out some research first, or ask friends and family for advice before completing a purchase.
Message Sent By Action Fraud (Action Fraud, Administrator, National)

May 2019
iCAN Warning: Low Cost Government Loans Scam
Trading Standards is warning residents to be vigilant following an increase in the North West of fraudsters offering ‘low cost Government loans.’
The scammers visit the victim in their home claiming to be from the Department for Work and Pensions (DWP). They then persuade the individual to apply for the ‘loan’ and agree to complete the application for them. The victim’s personal details are then used to make a claim for Universal Credit and to request an ‘Advance Payment’ (the loan). This is part of the Universal Credit award that can be received quickly – it can be up to 100% of the value of the Universal Credit claim. The fraudster then takes a ‘cut’ of the Advance Payment. Which in some cases has been paid in cash by the victim, immediately to the scammer, as payment for the ‘service.’ The scammer then has the victim’s personal details, making them vulnerable to further fraud.
At this point the individuals don’t realise their current benefits will stop and will be replaced by Universal Credit and also they will have to pay back the ‘loan’ (Advance Payment) in full from their future Universal Credit payments. Furthermore, they will not be able to return to their original benefits. In some cases, the fraudsters are mis-claiming on behalf of the victim in order to maximise the potential Universal Credit payment (and therefore the Advance Payment). This means that the victim has an even higher amount to repay from their Universal Credit payments.
Halton residents are encouraged to follow the advice below to help prevent them being scammed:
Never give money to someone who calls unannounced at your home, out in public or who contacts you by phone, letter or email. Criminal gangs target people for their personal information.

Never share personal information with anyone, even if they claim to be an official. Always ask for ID and check this, ideally using contact details you find yourself. A genuine official will always understand your concerns.
Always ask for identification and contact the company they claim to represent, if possible using a telephone number you find yourself.
‘Low cost Government loans’ do not exist – if you have been on benefits for longer than 6 months you could apply for a Budgeting Loan (Budgeting Advance in Universal Credit).
Free advice and support on applying for Universal Credit is available for Halton residents via:
- Citizens Advice Halton - call 0800 144 8444 for telephone advice or visit the website for useful information or office locations.

If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN

Police Call For Vigilance Following A Series Of ScamsDetectives are urging Cheshire residents to be vigilant on the back of several fraud offences having been reported to police since the start of the Bank Holiday Weekend.
Between Friday 28 May and yesterday, Tuesday May 28, Cheshire Constabulary was notified of scammers targeting people across the county.

The fraudsters claimed to be representatives of a bank, a building society, HM Revenue and Customs, the police and a Facebook lottery and told victims a range of lies in a bid to convince them to part with cash.

Detective Inspector Alastair Hinze, of Cheshire Constabulary’s Economic Crime Unit, said: “Three of the victims are from Warrington and there are others from Knutsford, Scholar Green and Stapeley.

“Callers purporting to be from HMRC told victims in Warrington and Stapeley that they owed money in unpaid taxes and would be arrested if they did not pay up.

“The other fraud offences in Warrington involved a caller pretending to be a detective, who asked a victim to move money from one bank account to another to assist with an investigation, and requests for money to enable a victim to receive a large amount of cash they had been told that they had won on a Facebook lottery.

“A victim in Knutsford received a call from someone purporting to be from a bank’s fraud department telling them that they needed to move money from their ISA accounts to ‘safe accounts’ due to corrupt employees having access to them.

“Unfortunately, some of the victims have lost large amounts of money as a result of these scams.

“A victim in Scholar Green also had money taken after being called from someone purporting to be from a telecommunications company. They told the victim that they had detected hacking on their internet connection and needed to run software to thwart the hackers.

“This paved the way for them to be able to steal money.

“Sadly, scams like this are very common, with people throughout the county and the country being targeted every day.

“Over-the-phone fraudsters can be very convincing and use a range of tactics to try to convince victims to part with their money.

“For example, they may claim to be working for the police and ask you to call 101 or 999 to verify their identity. When you try to do so you will end up talking to an accomplice as they will not put the phone down when you do, ensuring that the line is kept open.

“Scammers may also pretend to be calling you from your bank, building society, internet or phone provider or HMRC.

“All these scams are orchestrated by serious organised crime groups.

“I urge people living in Cheshire to be vigilant and to follow our advice on how to avoid falling victim to such scams.”

Cheshire Constabulary’s scam prevention advice includes:

Telephone scams
• The police or your bank or building society will never ask you to become part of an undercover investigation or for you to withdraw money and hand it to them for safe-keeping, or to transfer your money elsewhere.
• Be wary of any calls, texts or emails purporting to be from the police, HMRC, your bank, your building society, your internet or phone provider or anyone else asking for your personal or financial details, or for you to transfer money (for whatever reason).
• Do not give anyone purporting to be from a telecommunications company access to any of your internet enabled devices, passwords or personal information.
• If you receive a suspicious call asking you to call back to verify that the caller is genuine, make sure that you verify that it is the correct number for the organisation they claim to be calling from. You should then only call back (on the organisation’s advertised number) either at a different time or by using a different phone.
• If you are approached, or feel something is suspicious, hang up the phone and do not reply and then report it to police on 101, Action Fraud and your bank on their advertised number.

HMRC and lottery scams
• If you receive a phone call – including an automated phone call – letter or email from someone purporting to be from HMRC saying that a warrant is out for your arrest for unpaid tax, this will be a scam. Report the scam to Action Fraud.
• If you receive emails or letters saying that you have won a large amount of money on an overseas or online lottery you have not entered, ignore them.
• If you have responded to such emails/letters/phone calls, break off all contact with the fraudsters immediately.
• If you have given the fraudsters your bank or building society account details, alert your bank or building society immediately.
• Be aware that once you have given your bank or building society account details to a fraudster you are likely to be a target for other frauds – fraudsters often share details about people they have successfully targeted or approached, with different identities used to commit further frauds.
• People who have already fallen victim to fraudsters are particularly vulnerable to recovery fraud, which is when fraudsters contact people who have already lost money through fraud and claim to be law enforcement officers or lawyers. They advise the victim that they can help them recover their lost money, but request a fee. This again is a scam.

DI Hinze added: “If you have elderly relatives, friends or neighbours please ensure that they are aware of such scams and that you do everything you can to safeguard them and their savings.”

Anyone who believes that they have been a victim of a scam should contact Action Fraud on 0300 123 2040. Cheshire Constabulary can be contacted on 101.
Call For Vigilance Following Spate Of Burglaries Across CheshireCheshire residents are being urged to be vigilant following a spate of burglaries across the county.

A series of homes, sheds, garages and businesses were targeted by burglars over the weekend.

Vehicles parked in front of homes were also targeted, with keys to the cars stolen from inside the properties.

The majority of the burglary incidents occurred in Warrington.

There were also a significant number of burglaries in Widnes, Runcorn, Crewe and Ellesmere Port over the weekend.

Burglary incidents also took place in Winsford, Wilmslow, Congleton, Macclesfield, Mere, Smallwood, Alsager, Chester and Frodsham.

Police are investigating the burglaries and are assuring residents that they are doing everything they can to catch the people responsible and bring them to justice.

They are also urging anyone with information about any burglary incidents in Cheshire to come forward and are appealing for residents to take action to reduce their chances of becoming victims.

Chief Superintendent Bill Dutton said: “The public can aid our fight against such crimes by contacting us if they see burglaries being carried out or anyone acting suspiciously in their area.

“Information in relation to anyone carrying out, or suspected to be carrying out, burglaries will also be gratefully received.

“Cheshire residents can also help us and themselves by making it as difficult as possible for criminals to break into their homes, sheds, garages and businesses.

“They can do this by following our anti-burglary advice.”

The force’s tips for deterring would-be burglars include:

Homes and vehicles
• Ensure that all windows are closed and doors are locked at your property, even when you are at home or in the garden
• Use security devices, such as steering locks, to keep vehicles secure
• Never leave your car keys, house keys, purse or wallet on display near a door or window
• Use the security measures on modern windows, which allow them to let some air in but still be locked
• Keep all valuables out of sight of prying eyes
• Always avoid keeping large amounts of cash in your home
• If you are replacing or fitting new doors and windows, get ones that are certified to British Standard BS7950 (windows) or PAS 24-1 (doors)
• Fit mortise locks (Kitemarked BS3621) to all front and back doors, as well as locks to all windows which are easy to reach
• Have a burglar alarm fitted, but make sure that it is installed properly and works.

Outbuildings
• Never leave a garage, shed or other outbuilding unlocked and easy prey for opportunist thieves
• Fit strong padlocks to outbuilding doors and make sure that the doors are solid enough not to be kicked in
• Good external security lighting can put off or draw attention to a thief – the most appropriate form is high efficiency low energy lighting controlled by a dusk-to-dawn switch so that it only comes on when it is dark
• If you have external security lighting that comes on when sensing movement, make sure that the lights are directed downwards to prevent them from being annoying to neighbours and dangerous to passing traffic
• Strong fencing or gates will make it difficult for intruders to get onto your land
• Solid fences or walls, particularly those with a flat or rounded top, are relatively easy for a burglar to climb over – fixing trellising to the top can make it more difficult
• Check for weak spots where a thief could get onto your land, such as a low or sagging fence or a back gate with a weak lock
• A thorny hedge along the boundary of your property can put thieves off, as can gravel areas due to the noise of walking on them.

Businesses
• Be aware of people loitering near your premises
• Be suspicious of people in vehicles watching the business, particularly if this happens more than once
• Be alert for the unusual, such as people looking nervous and anyone showing unreasonable interest in security or staff numbers
• Check the identity of non-customer visitors, such as alarm engineers, surveyors etc, and call the organisations they claim to represent before allowing access
• Encourage staff to think critically about weaknesses in security and discuss them with management
• Seek advice from specialist insurers and brokers
• Keep as little cash as possible in the premises
• Do not count cash within the view of anyone else
• Locate any tills away from entrance/exit doors – this lessens vulnerability to till snatches
• Transfer excess cash to somewhere safe – you do not need a large number of notes in tills
• Restrict access to the rear of counters by always securing lockable doors and counter flaps
• If large amounts of cash need to be banked or collected on a regular basis, the safest method is to employ a recognised cash carrying company
• Consider extra security equipment such as plastic till guards, smoke and dye money packs, a pneumatic cash transfer system, external access and time delay safes, counter caches, anti-bandit or bullet resistant glass and fast-rising screens.

Anyone with information about burglary incidents in the county should call Cheshire Constabulary on 101 or give the details via https://cheshire.police.uk/contact/general-enquiries .

You can also contact Crimestoppers anonymously on 0800 555 111.

Scam Warning - Fake Talktalk EmailsWatch out for these FAKE TalkTalk emails about a refund
Action Fraud has received over 100 reports this week about fake emails purporting to be from TalkTalk. The emails state that the recipient’s TalkTalk account is in credit and that they’re owed a refund. The links in the emails lead to malicious websites.

Don’t click on the links or attachments in suspicious emails, and never respond to messages that ask for your personal or financial details.

Message Sent By
Action Fraud (Action Fraud, Administrator, National)
April 2019
Neighbourhood Police Report
Daresbury Local Policing Unit (Moore, Sandymoor, Preston Brook, Daresbury, Windmill Hill)

As your new PCSO, just a little not to tell you that I am settling in nicely and getting around to meet my new community.

Off road bikes
As you know or have seen we do still have the ongoing issues with off road bikes some SECTION 59’S have been issued and a number of BIKE SEIZURES. This will be an ongoing problem especially with all the nice weather we have already had and this AMAZING summer were going to have.
Op Scrambler, which is aimed at tackling off road bikes, is still ongoing.

Anti-Social Behavior
We have had a few issues with ASB over the past month, Sandymoor school playing fields were being used by youths to play football when it is locked but since being spoken to we have not had any other issues.

Drugs

There hasn’t been many issues with drugs this month but all the usual hotspots are being targeted on a daily basis. There has been a small problem with youths taking cannabis into schools to try with their friends but we are targeting this and doing our best to stop it.
We had a small dumping of Cannabis plants at the top of Keckwick lane which was dealt with and the plants were destroyed.

Roads Policing
Officers have been out with the TruCam (Speed Camera) in different areas this month with a number of drivers not adhering to the 30 mph & 60 mph speed limits.

Schools in the area will continue to be regularly visited by the local PCSO to assist with parking issues, can we please just nudge people about parking on double yellows and Zig-Zags it really is so Dangerous for the children and I won’t take any excuse. I am personally parking in car parks which people have allowed schools to use on drop off and pick up times, I will be clamping down with fixed penalty notices as will the other PCSO’s covering the area.

Surgeries
All surgeries will be getting held at the tier 2, (Sandymoor Community School), from now on but we are hoping to change this in the future to the new café which opening up at Phoenix Park.

I have been told that some people in further places can’t make it to surgeries so I will be running a Mobile surgery out of the Police van in locations I can find out are issues, so drop me an email if there is anywhere I can help in this matter.
Parish Council Meetings will be attended, when I am available, to discuss any Policing issues.

Parking Issues
We have had an issue with parking on Tudor road, Manor Park with numerous vehicles parking dangerously. However, since addressing this, by working with the local businesses, people have been parking more reasonable. I will continue to monitor this area and deal accordingly in the future.

March 2019
Scam Warning - Fake Virgin Media EmailsFraudsters send fake Virgin Media emails threatening “automatic disconnection”

Action Fraud has received over 100 reports about fake emails that purport to be from Virgin Media. The emails threaten the recipient with “automatic disconnection” due to “invalid billing information”. The links in the emails lead to genuine-looking phishing websites that are designed to steal your Virgin Media account login details.

Don’t click on the links or attachments in suspicious emails, and never respond to messages that ask for your personal or financial details.

For more information on how to stay secure online, visit www.cyberaware.gov.uk

February NewsletterDaresbury local Policing Unit (Moore, Sandymoor, Preston Brook, Daresbury, Windmill Hill)

February 2019

Firstly, there is a new PCSO taking over from the 18th of March, his name is David Fallows. David is a brand new PCSO and brings a wide range of skills with him, he is very approachable so be sure to stop him and say hello.

Off road bikes
Over the past month we have had a handful of incidents of off road bikes around Oxmoor Nature Reserve near to Moss Lane and Phoenix Park. At this time we have not been able to identify the riders, however, we have a number of bikes seized/recovered around Halton. Patrols will continue in and around the hotspots to deal with these issues. Please keep the information coming in regarding these incidents of off road bikes it does help us catch the offenders.

Op Scrambler, which is aimed at tackling off road bikes, is still ongoing.

Anti-Social Behaviour
Update regarding last month’s ASB incidents outside the CO-OP Windmill Hill: We have identified the culprits and they have been dealt with accordingly. Following this there were NO ASB issues in this area last month.
We have received reports from residents regarding youths hanging around in the subway area again, near to Rudheath Lane. We will continue to monitor this area and deal with anything we come across.
Please continue to report any Anti-Social Behaviour via 101.

Roads Policing
Officers have been out with the TruCam (Speed Camera) in the areas of Northwich Road and Runcorn Road this month with a number of drivers not adhering to the 30 mph speed limit. (it’s 30 for a reason).
Schools in the area will continue to be regularly visited by the local PCSO to assist with parking issues etc.

Suspicious Activity
There have been several incidents of suspicious activity over the past month with Hawkers (door to door salespersons) in the Sandymoor area. Since these reports we have been patrolling the area on regular basis and not come across any individuals. We will continue to patrol and challenge anyone who we deem suspicious.
CCTV has picked up 2 unknown individuals on the grounds of Norton Priory Museum. This has resulted in items being taken from an external storage shed. Since this incident we have been patrolling the area on a regular basis to keep an eye on the museum grounds.
Also, 2 males were arrested, last month, on Sandymoor after reports of shed and garage breaks.
Please continue to report anything you deem as suspicious or out of place via 101.

Drugs
If you have any information regarding drug activity in your area please call Cheshire Police via 101 or alternatively, Crime Stoppers on 0800 555 111. You can also make contact with your local beat manager or PCSO via email or private message on our Social Media Sites.

Surgeries

Weekly surgeries will be held in various times and locations. Please come and discuss any Policing issues with us, or alternatively, if you just want to have a chat with your local officer.

Sandymoor High School (Community Entrance) Surgery – Wednesday 13th March at 18:00 – 19:00
Priory View Community Centre Surgery – Thursday 21st March at 15:30 – 16:30
Daresbury Village Hall Surgery - Wednesday 20th February at 18:30 – 19:30
Windmill Hill Children’s Centre Surgery – Wednesday 27th March at 13:30 – 14:30

Parish Council Meetings will be attended, when we are available, to discuss any Policing issues.
For regular updates follow us on Daresbury and Windmill Hill Police Facebook and Twitter Pages
Twitter: @DburyWHillPol
Facebook: Facebook.com/DburyWHillPol
Message Sent ByScott Walker (Police, PCSO, Runcorn LPU East PCSO)
Fake TV Licensing emails

An ongoing TV Licensing phishing campaign, first identified by the National Fraud Intelligence Bureau (NFIB) in September 2018, continues to be reported to Action Fraud in high numbers. Fraudsters are sending the public fake TV Licensing emails that are designed to steal their personal and financial information. Since April 2018, Action Fraud has received over 900 crime reports with victim losses totalling more than £830,000.
How you can protect yourself:

Don’t click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.
Don’t assume a phone call or email is authentic, even if someone knows your basic details (such as your name or address). Remember, criminals can spoof phone numbers and email addresses to appear as companies you know and trust, such as TV Licensing.
Your bank will never call and ask you for your PIN, full banking password, or ask you to transfer money out of your account.

What to do if you’ve fallen victim:

Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity.
If you suspect your identity may have been stolen you can check your credit file quickly and easily online. Use a reputable service provider and follow up on any unexpected or suspicious results.
If you have been a victim of fraud or cyber crime, report it to Action Fraud at actionfraud.police.uk, or by calling 0300 123 2040.

Police Call For Vigilance Following Spate Of Burglary Incidents Involving Outbuildings
Cheshire Constabulary is advising residents across the county to be vigilant following a spate of burglary incidents involving outbuildings, including sheds and garages.

Such incidents occurred in Winsford, Northwich, Macclesfield, Wildboarclough, Alsager, Little Neston, Frodsham and Warrington.

Superintendent Laura Marler said: “The public can aid our fight against such crimes by contacting us if they see such burglaries being carried out or anyone acting suspiciously in their area.

“Information in relation to anyone carrying out, or suspected to be carrying out, such burglaries will also be gratefully received.

“Cheshire residents can also help us and themselves by making it as difficult as possible for criminals to break into their sheds, garages and other outbuildings.

“They can do this by following our anti-burglary advice.”

The force’s tips for deterring would-be burglars and protecting your outbuildings are:
• Never leave a garage, shed or other outbuilding unlocked and easy prey for opportunist thieves
• Fit strong padlocks to outbuilding doors and make sure that the doors are solid enough not to be kicked in
• Good external security lighting can put off or draw attention to a thief – the most appropriate form is high efficiency low energy lighting controlled by a dusk-to-dawn switch so that it only comes on when it is dark
• If you have external security lighting that comes on when sensing movement make sure that the lights are directed downwards to prevent them from being annoying to neighbours and dangerous to passing traffic
• Strong fencing or gates will make it difficult for intruders to get onto your land
• Solid fences or walls, particularly those with a flat or rounded top, are relatively easy for a burglar to climb over – fixing trellising to the top can make it more difficult
• Check for weak spots where a thief could get onto your land, such as a low or sagging fence or a back gate with a weak lock
• A thorny hedge along the boundary of your property can put thieves off, as can gravel areas due to the noise of walking on them

Anyone with information about burglary incidents in the county should call Cheshire Constabulary on 101 or give the details via https://cheshire.police.uk/contact/general-enquiries.
You can also contact Crimestoppers anonymously on 0800 555 111.

February 2019.
Lonely Hearts Romance Fraudster AlertLonely Hearts Romance Fraudster Alert

The NFIB have become aware of techniques used by romance fraudsters against people using dating sites. Not only will they steal your heart they will steal your money and your identification.

When you think you’ve met the perfect partner through an online dating website or app, but the other person is using a fake profile to form a relationship with you. They’re using the site to gain your trust and ask you for money or enough personal information to steal your identity.

A dating fraudster, previously involved in deceiving people that wanted a friendship explained how they would create fake accounts with social media platforms so that their details matched and could be searched. By appearing to be a real person their fake persona could be corroborated by prospective partners searching their background and believe them to be genuine. The fraudster said:

“People like to live in fairy tales to say it won’t happen to me. I make sure all my conversations are bespoke. I will show insecurity myself about trusting people and this helps allude to them that I’m genuine.”

The fraudster will also utilise as many accessible online research tools to explore people’s information for their own personal gain or sell onwards. The fraudster elaborated and explained:

“I use various online directories to find out about the person. Once I have enough, I use it to milk everything I can using their details or sell them on to other fraudsters via the dark web”

When asked how people could check if a person is real. The romance fraudster offered advice for others searching for a relationship. They told us that after you see a picture of them:

“Ask for them to send you another photo of themselves posing with their thumbs up or waving. It’s like a form of 2 factor authentication and makes it hard to do if it’s not an original picture”

What you need to do

· Avoid sharing too many personal details when on online dating profiles. Revealing your full name, date of birth, or full home address may lead to your identity being stolen.

· Never respond to any requests to send money, or have money transferred into your account by someone you don’t know and trust. These types of requests should always raise a red flag. If something feels wrong then it is usually right to question it.

· Pick a reputable dating website or app, and use the built-in messaging service. Fraudsters want to quickly switch to social media or texting so there’s no evidence of them asking you for money.

Message Sent By
Action Fraud (Action Fraud, Administrator, National)
Tenancy Deposit Scheme AlertTenancy Deposit Scheme Alert

Action Fraud have received several reports where fraudsters are claiming to be landlords of properties offered for rent online. Prior to a viewing the suspect requests that the individuals pay a deposit and sometimes a month’s rent upfront, claiming that this money will be put into the Tenancy Deposit Scheme, and is therefore protected under government legislation.

After the individual pays the money, the suspect sends a bogus email purporting to be from the Tenancy Deposit Scheme confirming they have received their deposit. However, this is not the case as the money was sent directly to an account associated with the suspect and the victim is left out of pocket and without the home they had thought to be putting a deposit on.

What You Need To Do

Always make sure you, or a reliable contact, has viewed the property with an agent or landlord before agreeing to rent a property.
Don’t be rushed or pressured into making a decision. Only transfer funds when you’re satisfied a genuine property, safety certificates and valid contract are in place.
Only pay for goods or service by bank transfer if you know and trust the person. Payments via bank transfer offer you no protection if you become a victim of fraud.
Once you’ve paid your deposit, you can check whether it’s protected by entering your tenancy deposit certificate code on TDS website (www.tenancydepositscheme.com).

January 2019

ICAN Warning: Bitcoin Revolution Scam – Ant McPartlin and Dragons Den
Halton Trading Standards have identified an increase recently in online advertisements in connection with a scam which originated in 2018. The scam involves a realistic article claiming a television presenter has won a pitch on Dragons Den for an online platform initiative that enables anyone to trade in the cryptocurrency Bitcoin.
The advertisements refer to the television presenter Ant McPartlin,
There are a variety of different advertisements but they all claim the presenter is making a statement or leaving television. When readers click on the advertisements they are taken to websites that are running a story alleging the presenter and his business partner have been successful in pitching for financial backing on the BBC programme Dragons Den for a new online platform which enables consumers to purchase Bitcoins in a user friendly way:
The article makes reference to persuading one of the Dragons, Deborah Meaden, to try Bitcoin Revolution for herself and claims she duly ‘invested £250’ live on the show only to see the platform start to make money immediately on her investment.
There are various endorsements from readers included in the article. Also the article fraudulently provides endorsements from the other Dragons:

The reader is then asked to enter their personal information to open an account, which also includes investing a minimum of £250, which of course involves the reader sharing their bank account and payment card details with the scammer!
A spokesperson from the BBC has confirmed the article and its contents are indeed fraudulent and are considering posting a warning on their Dragons Den website to warn visitors.
We would urge all Halton residents to think really hard before responding to advertisements on the internet and even more so before sharing personal and financial information with individuals and businesses whom they don’t know.
If you or somebody you know has been caught out by a fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.
If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 03454 04 05 06
Find out about how iCAN uses your personal data by clicking iCAN